Frequently Asked Questions

How much does treatment cost?

Prices vary dependent on ACC, Private or Insurer related claims, from $28 – $75. Telehealth Consultation charges, via Zoom video link, varies from $20 – $45, dependant on whether the claim is ACC or Private. Please contact us for a full list of treatment charges.

Materials such as tape, braces or exercise equipment are extra charges to the patient, depending on coverage by ACC or insurers.

What forms of payment do you accept?

Payment is required on the day of treatment. The clinic accepts cash, eftpos, and credit card. Payments can also be made online. Our bank details are:

Morrinsville Physiotherapy Clinic
02-0368-0037717-002

Please use your name as a reference when paying online.

What is covered by ACC?

ACC contributes to part of your treatment costs for approved ACC claims. In general, ACC define an accident as a one-off event that involves external force (including gravity) that results in personal injury i.e a slip, trip, fall, car accident etc.

Wounds, lacerations, sprains, strains, fractures, dislocations, and work-related injuries are usually covered. If you are unsure if your problem is an ACC-related problem our physiotherapists are able to discuss this with you.

Do I need a doctor’s referral to come to physiotherapy?

No! Physiotherapists are ‘primary health care professionals’ which means you can come directly to physio without a referral. If there is a need to see your GP or another type of health professional your physiotherapist will advise you accordingly.

Do Morrinsville Physiotherapy lodge new ACC paperwork?

Yes! If your problem fits the definition of injury outlined by ACC, Morrinsville Physiotherapy can lodge your ACC claim. You do not need to go to the doctor to do this paperwork.

How long are your appointments?

Treatment time depends on your problem, however, usually we spend between 45-60 minutes with you on your first visit and 30-45 minutes during subsequent appointments.

Do you do Acupuncture?

Yes, we do and we have qualified staff available to offer this service to you.

What do you treat?

We help reduce pain!

Physiotherapists are skilled in the assessment and treatment of a number of injuries and conditions.

We use our in-depth knowledge of how the body works, combined with hands-on clinical skills to assess, diagnose, and treats people’s symptoms of illness, injury, or disability.